Workspace

Alerts & incidents

Triage open incidents, assign owners, and close the loop with audit-friendly notes.

On-call

Clinical Engineering

Alex Morgan · Primary

Are we keeping up?

AI-assisted operational insight

Open vs. acknowledged (7d) — widening gap means pull biomed from projects.

Demo data

Opened

Acknowledged

23 alerts today vs 14 avg this week — volume spike.

At a glance

Open

4

2 critical

MTTR (7d)

3.2h

Team avg

Acknowledged

12

Today

Escalations

1

Pending exec

SLA snapshot

4.3h

Mean time to resolve (7d) — was 3.8h last month

72% inside 4h target

Triage queue — critical first

Filter by severity, status, or department. Assign owners and open the linked device on the fleet roster.

Showing 10/10

Severity
Status
Department
  • ALT-9821·08:14TodayOpencritical

    Critical battery — telemetry drain spike

    Escalated to on-call biomed · threshold crossed 12m ago

    Location

    ICU

    Room 208

    Device

    Philips IntelliVue MX800

    DEV-2041Open on fleet roster
  • ALT-9455·Mar 3014:51Opencritical

    Temperature excursion — vaccine fridge

    2.8°C for 6m · compliance hold per policy

    Location

    Pharmacy

    Satellite B

    Device

    TempGuard Pro

    DEV-9022Open on fleet roster
  • ALT-9814·07:02TodayAcknowledgedhigh

    Sync gap exceeded — cloud uplink

    First response acknowledged · vendor bridge stable

    Location

    ICU

    Room 205

    Device

    GE CARESCAPE B850

    DEV-1088Open on fleet roster
  • ALT-9788·06:40TodayOpenhigh

    Infusion pump occlusion alarm storm

    3 events in 20m · nursing notified

    Location

    ER

    Bay 3

    Device

    B. Braun SpaceCom

    DEV-3312Open on fleet roster
  • ALT-9510·Mar 3109:18Openhigh

    Oxygen analyzer out of range

    Bench verification scheduled · backup unit deployed

    Location

    Respiratory

    RT workshop

    Device

    Maxtec O2 analyzer

    DEV-7734Open on fleet roster
  • ALT-9650·YesterdayApr 2Linked WOmedium

    Calibration due window opened

    Auto-ticket WO-44821 · PM coordinator loop

    Location

    Dialysis

    Unit 3

    Device

    Fresenius 5008S

    DEV-0892Open on fleet roster
  • ALT-9588·Apr 111:05Acknowledgedmedium

    Network jitter — telemetry VLAN

    NetOps engaged · redundant path failed over

    Location

    ICU

    Nurse station

    Device

    Capsule Neuron 2

    DEV-5510Open on fleet roster
  • ALT-9544·Mar 3111:22Reviewedmedium

    Failed auth burst — integration service

    3 accounts · Security notified · SIEM forwarded

    Location

    Lab

    Core lab

    Device

    Roche cobas interface

    DEV-6120Open on fleet roster
  • ALT-9601·Apr 117:40Closedlow

    Vendor maintenance overrun

    Block cleared · post-incident note added

    Location

    Imaging

    MRI Suite A

    Device

    Siemens MAGNETOM

    DEV-4401Open on fleet roster
  • ALT-9482·Mar 3016:02Acknowledgedlow

    UPS self-test warning

    Battery string 2 · facilities ticket F-9921

    Location

    Facilities

    OR 4 electrical

    Device

    Eaton 9PX UPS

    DEV-8891Open on fleet roster